Company that sells human company plans to replace the humans
Presentia says customers can still request a person if they change the default.
Reference entryCorrections desk
The presence economy
Ordinary usage · October 2034
Definition
The presence economy includes services in which another person’s participation is part of the requested result. Accompaniment may be sold separately from resolution.
Ordinary arrangements
Presentia’s Presence Associates have named hours, breaks and defined boundaries. Human Reserve supplies people for physical observations, carrying and company. Handset displays task briefs that humans may choose to accept.
Boundaries
A customer-service answer can remain unchanged while its human layer changes the experience of waiting. A human task still requires consent, even when the commissioning agent has optimised the plan.
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A reference record describes an arrangement. It does not establish its sufficiency.